Preoperative Outreach for Urology

This trial tests whether reminder calls and texts can reduce no-shows for urology procedures. It examines two groups: one receives extra reminders and support, while the other receives regular care. The goal is to determine if more reminders result in fewer missed appointments and less rescheduling. This trial suits adults scheduled for urology procedures who frequently miss appointments. As an unphased trial, it provides an opportunity to contribute to enhancing appointment adherence strategies.

Research shows that the Enhanced Preoperative Outreach treatment aims to improve surgical attendance through reminder calls and texts. Although specific safety data for this method is unavailable, similar approaches have proven safe in other contexts. This non-invasive intervention involves no physical procedures or medications, posing minimal risk to participants.

Studies on enhanced recovery after surgery (ERAS) in urology have demonstrated that such programs can improve patient outcomes and safety. These programs often include pre-surgery education and support, similar to the outreach methods being tested. ERAS has been linked to fewer complications and faster recoveries, indicating that structured pre-surgery interventions are generally safe.

Researchers are excited about the Preoperative Outreach trial because it aims to improve patient outcomes by enhancing communication and support before urological procedures. Unlike standard preoperative care, which typically involves basic scheduling and reminder calls, this new approach includes multiple reminder phone calls, text messaging access, and the assessment of barriers to attendance. Additionally, it offers referrals to social work when needed. This personalized and proactive method could lead to better preparation and attendance rates, potentially reducing cancellations and improving patient experiences.

This trial will compare Enhanced Preoperative Outreach with Standard Care. Research has shown that reminder calls and text messages before surgery increase appointment attendance. Studies have found that these reminders reduce missed appointments. In other areas of medicine, reminders have led to better patient follow-up and improved health outcomes. Keeping patients informed and involved makes them more likely to attend their scheduled procedures. This approach also helps identify and solve issues that might prevent attendance, such as transportation problems. Overall, early findings suggest this method could effectively increase attendance for urologic procedures.³⁶⁷⁸⁹