Chatbot Utilization for Cancer

This trial explores how a chatbot can assist in collecting medical history and assessing cancer risk for patients about to see a genetic counselor. The chatbot interacts with patients over the phone, creating a family history and cancer risk summary. This process can make genetic counseling more accessible by reducing counselors' workload. The trial may suit those with an upcoming genetic counseling appointment at Roswell Park Comprehensive Cancer Center, who can speak and understand English, and who have not undergone prior genetic testing for cancer predisposition. As an unphased trial, this study offers a unique opportunity to contribute to innovative research that could streamline genetic counseling for future patients.

Research has shown that chatbots are generally safe and easy to use for collecting medical history and assessing cancer risk. Studies have found that chatbots effectively gather family health history without causing harm. No major reports of negative effects have emerged from using chatbots for these tasks. This suggests that chatbots in genetic counseling are safe and pose no physical risks to participants.¹²³⁴⁵

Researchers are excited about the Chatbot Utilization for Cancer trial because it offers a novel approach to gathering critical genetic information. Unlike traditional methods that may require lengthy in-person consultations, this innovative technique uses a chatbot to conduct structured interviews over the phone. This method is not only time-efficient, taking just 10-20 minutes, but also provides a comprehensive summary and risk assessment that is directly shared with the clinical team. This could streamline the process of pedigree creation and cancer risk assessment, potentially improving early detection and personalized care.

Research has shown that chatbots can effectively assist with cancer genetic counseling. In this trial, participants will engage with a chatbot for pedigree creation and cancer risk assessment. These chatbots use artificial intelligence to collect patient information, build family histories, and evaluate cancer risk. Studies have found that chatbots can predict patient responses and create helpful summaries for doctors. Tests revealed that people found chatbots easy to use. They also help patients complete genetic testing at rates similar to traditional methods. Overall, chatbots appear promising in making genetic counseling more accessible and efficient.⁶⁷⁸⁹¹⁰